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상세요강
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JOB TITLE: Product Service Engineer
ㅇ POSITION OBJECTIVE
He/she will have a service supervision role when assigned to specific tasks. He/she will direct and manage tasks including diagnosis, upgrades, scale-up, start-up & commissioning, installation, maintenance, repairing, training, and Plant MRO/parts after service assignment. He/she will learn roles and responsibilities by working under close supervision.
ㅇ MAIN RESPONSIBILITIES
- Provide on-site services to installation-based customers
- Provide emergency services to customers
- Provide technical support standards and best practices to customers
- Disseminate safety notices and important KBA to local service organization
- Provide repair quotation support to local Reps/Sub
- Manage product recall/replacement
- Report progress and technical problems to Service Manager
- Collaborate with All BU Team Members
- Pro-actively identify potential quality and efficiency improvements within assigned work
ㅇ JOB COMPETENCIES
- Priority Setting
- Interpersonal Savvy
- Customer Focus
- Integrity and Trust
- Drive for Results
- Ethics and Values
ㅇ EDUCATION/TRAINING/EXPERIENCE
- Degree in Engineering or other related fields
- Over 0-5 years of service experiences in technical/industrial environment
- Excellent collaboration skills with a wide variety of people
- Good verbal and written communication skills in both English and Korean
- Good Interpersonal skills
- Ability to handle urgent and sensitive situations, and working under pressure
- Traveling is part of the job requirements
ㅇ 제출서류
- MS-Word로 작성된 영문·국문 이력서 (경력 기술서, 업무위주의 자기소개서)
ㅇ 근무지
- 용인
ㅇ 제출처 및 문의
- 이메일 지원: billpark@promatch.co.kr
- 문의: 02-558-1907
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