|
상세요강
|
[담당업무]
IT Engineer of IT service desk for BNP Paribas Seoul branch
Main missions and objectives : Client and IT Infrastructure support for trading floor and non-trading floor respectively
• Client support (Desktop, application, voice and data)
• Network and telecom maintenance/administration
• Data Center (Server room) maintenance
• Local vendor management
• Functional administration of Bank's standard banking applications
• Install/maintain DR site for emergency
• Maintain market data service and coordinate with APAC Market data service
• Deploy and ensure the well-functioning of in-house or regionally developed applications
• Support on local/regional/global projects related to IT Infrastructure
Main Responsibilities :
• Assist clients with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software.
• Troubleshoot and resolve unique desktop hardware and software problems on a daily basis and use her understanding of system products and services to assist users.
• Provide good IT service operations, develops and promotes relationships with both client and other counterparties.
• Ensure management escalation of high priority issue and prioritizes problem resolution.
• Work with vendor on purchase/troubleshooting of hardware/software (i.e. Dell, HP and others)
• Any other duties as required.
• Mainly support for desktop & infrastructure including standalone PCs
Contributions:
• Contribute to stable operation of IT services providing by Korea CIB IT
• Contribute to proceed any IT infrastructure projects initiated by local/regional/global level.
Qualifications
English communication : Medium level (able to work & communicate with stakeholders in English)
Experience (at least 3 years)
IT infrastructure (server/network) management
Helpdesk and desktop support
Troubleshooting on IT infrastructure
MS365 product (Cloud) services support
Tech skill
General understanding on IT infrastructure in Financial firm
Windows/Linux server OS & Network Infra
Workstation/Laptop computer management
Good skill at analytics tools (Excel, script, PowerBI, ...etc)
Education Level: Bachelor Degree or equivalent (>= 3 years)
Experience Level: At least 3 years
[자격요건]
4년제 대졸이상
영어중급이상
경력3년이상
15개월 계약직
[전형절차]서류전형/면접전형
[제출서류]워드파일영문이력서(생년기재)
이력서 이메일접수 ysm@promatch.co.kr
|
